{"id":92638,"date":"2022-07-14T10:50:46","date_gmt":"2022-07-14T17:50:46","guid":{"rendered":"http:\/\/printitgo.com\/us\/?page_id=92638"},"modified":"2022-09-29T16:42:19","modified_gmt":"2022-09-29T23:42:19","slug":"auto-draft","status":"publish","type":"page","link":"https:\/\/printitgo.com\/us\/auto-draft\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_1758577938\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-2110786720\">\n\n\t<div id=\"col-1139037839\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<h2>FREQUENTLY ASKED QUESTIONS<\/h2>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<div class=\"row align-center\"  id=\"row-1843537138\">\n\n\t<div id=\"col-672823576\" class=\"col medium-10 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t\n\t\t\t<ul class=\"nav nav-pills nav-uppercase nav-size-normal nav-center\" role=\"tablist\"><li id=\"tab-product\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_product\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_product\"><span>PRODUCT<\/span><\/a><\/li>\n<li id=\"tab-graphic-design\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_graphic-design\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_graphic-design\"><span>GRAPHIC DESIGN<\/span><\/a><\/li>\n<li id=\"tab-order\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_order\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_order\"><span>ORDER<\/span><\/a><\/li>\n<li id=\"tab-file\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_file\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_file\"><span>FILE<\/span><\/a><\/li>\n<li id=\"tab-delivery-&amp;-shipping\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_delivery-&amp;-shipping\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_delivery-&amp;-shipping\"><span>DELIVERY &amp; SHIPPING<\/span><\/a><\/li>\n<li id=\"tab-payments\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_payments\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_payments\"><span>Payments<\/span><\/a><\/li>\n<li id=\"tab-marketing-&amp;-branding\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_marketing-&amp;-branding\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_marketing-&amp;-branding\"><span>MARKETING &amp; BRANDING<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_product\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-product\">\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">What products do you offer?<\/span><\/strong><\/p>\n<p>PRINTitGO offers a large variety of full-color quality and customizable print products with competitive pricing. Browse our product menu from labels, business cards, invitations to large format products such as tents, banners etc.<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you offer other print products that are not on your website?<\/span><\/strong><\/p>\n<p>Our inventory is continuously expanding and evolving so let us know what you are looking for as we might just have it or may be able to source it for you.\u00a0<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Can I get consultation on product selection?<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-medium\">If you need help with material, finish, quantity, and size selections for your print, we offer free consultation to help with your order. Send us an e-mail or call us to inquire about our free consultation.\u00a0<\/span><\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you print weatherproof and durable labels?<\/span><\/strong><\/p>\n<p>Our premium labels are waterproof and UV ray resistant with an option of matte or gloss finish as well as standard and custom shapes.\u00a0<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you have labels for fridge or frozen products?<\/span><\/strong><\/p>\n<p>We print labels for products that require label application at low temperatures or products that are being placed into low temperatures.\u00a0<\/p>\n<\/div>\n<div id=\"tab_graphic-design\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-graphic-design\">\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you offer graphic design service?<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-medium\">We offer full graphic design service in house and our specialist will contact you after your service order to discuss about your design request.\u00a0Design service can be for any products such as poster, packaging, label or branding and marketing such as logo, website, brochure etc.\u00a0<\/span><\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Can I review my design?<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-medium\">Once our graphic designer makes the initial draft design options, we will send you for your review to confirm or finalize further with tweaking the design through a revision process.\u00a0<\/span><\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Can you revise my design?<\/span><\/strong><\/p>\n<p>Our graphic team can revise your print products or branding such as your logo or business card. If you have a print project you would like a consultation on, inquire about our graphic consultation service.\u00a0<\/p>\n<\/div>\n<div id=\"tab_order\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-order\">\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">What is your turnaround time?<\/span><\/strong><\/p>\n<p>Our standard print turnaround time is 2-3 business days. Large format or specialty product turnaround time may vary based on volume and the specifics. Let us know your deadline if you have specific date, you need your print project by.\u00a0<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you same day or next day print as rush order?<\/span><\/strong><\/p>\n<p>We do offer same day or next day print for last minute print projects at an additional rush print cost.\u00a0<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Can I preview my order?<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-medium\">We offer Digital PDF proof for every print order for your review and approval to start production. During proof process, you can review spelling, grammar, and layout etc. of your artwork prior to the printing process.\u00a0<\/span><\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Can I cancel or modify my order?<\/span><\/strong><\/p>\n<p>You may cancel or modify your order if your file is not in production. This option is available prior to print proof process.<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Can I place my order online?<\/span><\/strong><\/p>\n<p>We don&#8217;t have online order option as WE ARE MORE THAN JUST PRINT. Your print order and graphic service are handled by a real human to ensure your artwork is print ready and meets your print goals.\u00a0<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">What should I do after I receive my order?<\/span><\/strong><\/p>\n<p>Please review your order to ensure that the order was not damaged during delivery or shipping.\u00a0If there are any issues, please contact us within 5 business days from the order.\u00a0<\/p>\n<p>If you are happy with your order, please share with your friends as we would really appreciate, we would really appreciate you sharing your experience with your friends, family and colleagues or share tag us on social media.\u00a0<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">What is the status of my order?<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-medium\">You may check the status of your order by contacting us at any time after production. You will receive your order within the provided turnaround time or by deadline as per the note on the invoice.<\/span><\/p>\n<p>While PRINTitGO will use reasonable efforts to prevent delay of delivery schedules, there may be cases where shipments may be delayed caused by weather conditions, shipping company or other circumstances PRINTitGO is not responsible for. If your delivery is delayed due to production delay or machine malfunction, <span class=\"wysiwyg-font-size-medium\">PRINTitGO <\/span>will refund products and services where applicable.\u00a0<\/p>\n<\/div>\n<div id=\"tab_file\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-file\">\n<p><strong>Do you offer file setup service?<\/strong><\/p>\n<p>If you need help with finalizing your file such to prepare a print ready file, please reach out to us and inquire about our File Setup service.\u00a0<\/p>\n<p><strong>How can I setup my file?<\/strong><\/p>\n<p>Essential requirements for a print ready file include PDF format file, Full Bleed, High Resolution Image, CMYK color profile.<\/p>\n<p><strong>What should my image resolution be?<\/strong><\/p>\n<p>File image must be in high resolution and our recommended pixels-per-inch (PPI) is 300. This applies for all print products such as poster, flyer, booklets etc. that contain images to get the best result and high quality image.\u00a0<\/p>\n<p><strong>What is bleed?<\/strong><\/p>\n<p>Bleed is the artwork that extends past the trim line or finished size of your file by a <strong>minimum of 0.125&#8243;<\/strong>. Bleed compensates for shift that may occur trimming process and ensures that any artwork parts touching the edges remain safely in the final print.<\/p>\n<p><strong>What should my print ready file size be?<\/strong><\/p>\n<p>File size must be your print size plus bleed.<\/p>\n<p>For example: Standard business card size of 3.5&#8243; x 2&#8243; with bleed will become 3.625&#8243; x 2.125&#8243; to become print ready file.\u00a0<\/p>\n<\/div>\n<div id=\"tab_delivery-&amp;-shipping\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-delivery-&amp;-shipping\">\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you offer delivery?<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-medium\">PRINTitGO offers local deliveries in West Hollywood, CA as well as across North America. Delivery and shipping pricing vary on destination and product dimensions and weight.\u00a0<\/span><\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">What is the status of my delivery?<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-medium\">You may check the status of your delivery by contacting us at any time after production. You will receive your order within the provided turnaround time or by deadline as per the note on the invoice.<\/span><\/p>\n<p>While PRINTitGO will use reasonable efforts to prevent delay of delivery schedules, there may be cases where shipments may be delayed caused by weather conditions, shipping company or other circumstances PRINTitGO is not responsible for. If your delivery is delayed due to production delay or machine malfunction, <span class=\"wysiwyg-font-size-medium\">PRINTitGO <\/span>will refund products and services where applicable.\u00a0<\/p>\n<\/div>\n<div id=\"tab_payments\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-payments\">\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">How can I pay for my order?<\/span><\/strong><\/p>\n<p>You will receive an invoice in your email for your payment for the product order and service prior to production and graphic, branding or marketing service.<\/p>\n<p>We accept Visa, MasterCard, American Express, JCB or Discover logo and Interac Debit cards as part of our online invoice payment method.<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you accept cheque, e-transfer or direct deposit?<\/span><\/strong><\/p>\n<p>Let us know which payment method is only suitable for your accounting needs as other payment method options are reviewed on a case-by-case basis.\u00a0<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Can I pay for my order after my order is printed?<\/span><\/strong><\/p>\n<p>Since all print items are custom, we require full payment prior to production.\u00a0<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you offer any promo codes?<\/span><\/strong><\/p>\n<p>Subscribe to our e-mail newsletter and stay tuned for any upcoming feature or seasonal product promos.\u00a0<\/p>\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you offer any promo codes?<\/span><\/strong><\/p>\n<p>Subscribe to our e-mail newsletter and stay tuned for any upcoming feature or seasonal product promos.\u00a0<\/p>\n<\/div>\n<div id=\"tab_marketing-&amp;-branding\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-marketing-&amp;-branding\">\n<p><strong><span style=\"font-family: 'Calibri',sans-serif;\">Do you offer branding and marketing services?<\/span><\/strong><\/p>\n<p><span class=\"wysiwyg-font-size-medium\">Our team at PRINTitGO can create your full branding with you starting from your mood board, logo, business card, website, stationary products and other marketing services including social media templates and any products that suits your brand vision and goals.\u00a0<\/span><\/p>\n<\/div><\/div><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1758577938 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"FREQUENTLY ASKED QUESTIONS PRODUCT GRAPHIC DESIGN ORDER FILE DELIVERY &amp; SHIPPING Payments MARKETING &amp; BRANDING What products do you offer? PRINTitGO offers a large variety of full-color quality and customizable print products with competitive pricing. Browse our product menu from labels, business cards, invitations to large format products such as tents, banners etc. Do you [...]","protected":false},"author":23,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","footnotes":""},"class_list":["post-92638","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/printitgo.com\/us\/wp-json\/wp\/v2\/pages\/92638","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/printitgo.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/printitgo.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/printitgo.com\/us\/wp-json\/wp\/v2\/users\/23"}],"replies":[{"embeddable":true,"href":"https:\/\/printitgo.com\/us\/wp-json\/wp\/v2\/comments?post=92638"}],"version-history":[{"count":8,"href":"https:\/\/printitgo.com\/us\/wp-json\/wp\/v2\/pages\/92638\/revisions"}],"predecessor-version":[{"id":93686,"href":"https:\/\/printitgo.com\/us\/wp-json\/wp\/v2\/pages\/92638\/revisions\/93686"}],"wp:attachment":[{"href":"https:\/\/printitgo.com\/us\/wp-json\/wp\/v2\/media?parent=92638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}